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Privacy Policy

We Genvan are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website www.genvan.com or interact with our services. By using the Website, you agree to the terms of this Policy.

 

Collection

Automatically Collected Information: When you visit the Website, we may collect technical data such as your IP address, browser type, device model, operating system, and pages browsed (via analytics tools like Google Analytics). This helps us optimize the Website’s performance and user experience.

Voluntarily Provided Information: If you submit an inquiry form, send an email, or request a quote, we may collect your name, email address, phone number, company name, and inquiry details.

 

Use

To respond to your inquiries promptly, provide customized quotes, product samples, or technical support;

To process orders, arrange delivery, and fulfill related after-sales services;

To improve our products, services, and Website functionality based on user behavior and feedback;

To send you relevant updates (e.g., new product launches, industry insights, promotional offers) only with your explicit consent – you can unsubscribe at any time via the link in our emails.

 

Disclosure

We will never sell, rent, or arbitrarily share your personal information with third parties. Information may be disclosed only in the following cases:

 

To trusted service providers who assist us in operating the business, and they are legally bound to protect your data;

As required by law, court order, or regulatory obligations to comply with legal procedures.

 

Data Storage and Protection

We store your personal information on secure servers with encryption technology and strict access controls to prevent unauthorized access, modification, or leakage.

We retain your data only for the period necessary to fulfill the stated purposes or as required by applicable laws. After that, we will securely delete or anonymize the information.

You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us via the details below.

 

Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. We recommend you review their privacy policies before using their services.

  

We may update this Privacy Policy from time to time to adapt to legal changes or business adjustments. Any updates will be posted on this page with a revised effective date. We encourage you to review this Policy periodically.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us by email: sales@genvan.com


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